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New Vaporesso Dojo Blast 30K Kit - Only £10.99

Shipping policy

At Vape Site, we aim to provide a seamless shipping experience for our customers. Below are the details of our shipping policy, including processing times, delivery options, and other important information.

1. Processing Time

  • All orders are processed within 1-2 business days after payment is confirmed.
  • Orders are processed during our business hours: 7:00 AM to 5:00 PM UK Time, Monday to Friday.
  • Orders placed outside these hours, on weekends, or public holidays will be processed on the next business day.

2. Shipping Rates and Delivery Times

  • Shipping costs are calculated at checkout based on the shipping method and your location.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days.
    • Express Shipping: 2-4 business days.
  • Delivery times are estimates and may vary due to unforeseen circumstances such as customs delays or carrier issues.

3. Shipping Locations

  • We currently ship to the following regions: [List countries or regions, e.g., UK, Europe, USA, etc.]
  • Please ensure that vaping products are legal in your location before placing an order. Vape Site is not responsible for orders seized by customs due to local regulations.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
  • Please allow 24-48 hours for tracking information to update after shipment.

5. Lost or Damaged Shipments

  • If your order arrives damaged, please contact us at junaidsafdar4770@gmail.com within 48 hours of delivery. Include photos of the damaged items and packaging for prompt resolution.
  • For lost shipments, contact us with your order number, and we will work with the carrier to locate your package or issue a replacement if necessary.

6. Customs and Import Duties

  • International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
  • Vape Site is not responsible for delays caused by customs or refusal of entry by local authorities.

7. Incorrect Shipping Information

  • Please ensure your shipping address is accurate at checkout.
  • Vape Site is not responsible for orders shipped to incorrect or incomplete addresses. If an error occurs, contact us immediately at junaidsafdar4770@gmail.com for assistance.

8. Shipping Restrictions

  • Due to varying laws, we may not ship to certain regions or countries. If your location is restricted, you will be notified during checkout.

9. Contact Us

If you have questions or concerns regarding your shipment, please reach out to us at junaidsafdar4770@gmail.com.